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Kim Klaver


  • No, I don’t agree with the sales person having to learn to ‘sell better.’ I would say the sales person has to ‘learn people better’.

    People don’t want to be sold. However, most love to buy. So why not take the time to find out what the person’s needs are and then see if there is a match. If it is, great. If it isn’t why not refer them to someone else.

    The person will be happy to have been pointed in the right direction and will remember this kind gesture and most likely return next time when there’s a fit with our product and company.

  • Ilka…you are right on…I could not have put it any better…so I won’t try…Looking for and filling other people’s needs must come before any of our own needs or wants. Give first…receive later.

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