Here are some beefs of mine:
Credit card companies that change your interest from 3.5% or 5.5% to 24%, or 29% – because of – well for really any reason they want. Read the fine print. Good reason to NEVER get another one.
Having to pay $80 or $100 to change an airline ticket when you know it costs them only the time they pay a clerk to do it.
Ridiculous bank over draft charges ($35 to $75) when it’s a once every-two-or-three-year occurrence.
Products we trust are healthful, like vitamins, and we learn they’re not and may be harmful instead. Most all vitamins Americans take are synthetic AND most have toxic artificial colors added. Evil. (See for example, “Are Your Vitamins Safe?” and many other recent reports coming to light.)
Places we go for instant gratification and a break. Instead, we become addicted to the sugary and unhealthful drinks and sweets there. Think Starbucks. Or McDonalds. They’re the evil carb vendors.
Look around. Who’s NOT overweight, tired and cranky? These companies make their money betting we’ll stay that way. And give them our money for that short term fix each day. Twice a day. Three times a day…
What is it about marketers and companies that makes them do things that make us HATE them when we find out (and we always do)?
Who here is NOT waiting for the chance to defect to a different credit card company, tell everyone we know what skunks they are, and hope they sink?
My vote? Chase. Evil. Pure evil. They sell you a low starting rate, even a “permanent” low rate, and they change it whenever. Read the small print, they tell you. And no, you cannot talk to a supervisor. Mind you, that’s AFTER spending millions selling you on the low APR. Once you’ve trusted, they betray you. Then you have to figure out how to pay it off so you’re not stuck with a 30% card.
So does anyone care that banks are in trouble? They’re in deep mogumbo because they’ve been arrogant, and deceptive in their advertising and unfriendly and unresponsive to the customers they had (“Your call is important to us…” wears thin after the first 27 minutes)
Consider Starbucks closing 600 stores. Many people are gleeful about it.
Now cut to us. We all market products and services. Is there any small print there, or hidden agendas that come out once she’s trusted us, that would make a customer sorry she ever bought your product in the first place?
Are we treating others the way we’re being treated by the companies we love to hate?
Or the way WE want to be treated?