A ‘venting on us’ retreat…

Some of you may know that AOL is having painfully hard times right now.

The customer ‘who couldn’t escape AOL’ made news around the world in a matter of days…

The recent debacle of AOL’s posting some ’19 million Internet search queries made by more that 600,000 of its unwitting customers’ has reminded many Americans that their private searches — for solutions to debt or bunions or loneliness — are not entirely their own. New York Times, August 12, 2006. (And the (PDF is here in case.)

What should AOL do?

Here’s what Jason Calacanis, newly part of AOL corporate, who some months ago dumped on mlm here, suggested AOL do:

“I’m thinking about planning a corporate retreat where we bring these folks [fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][the loudest and smartest critics, kk] in and have them just vent on us and point out all the problems we have. It would be brutal, but as they say “the truth shall make you free.” Also, the first step in sucking less, is knowing you suck.”

The rest of Jason’s post here.

Do we have the moxie to have such a retreat about OUR business? And invite the many smart people who have so much negative to say? A retreat where they vent on us, and we FIX the things?

I’d be the first registrant. The first speaker. The first listener. The first fixer. You?[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]