General

Would you use your product if you weren’t selling it?

Here’s a question to ponder – a few people have been surprised by their honest answers and have found something else to market.

Before you automatically shout YES, ask this: if you quit your business, would you still buy your product regularly?

Results so far here

P.S. If you’ve secretly wanted to build a customer empire like AOL or cable TV, you might want to get on the new, expanded Customer Enchilada Priority Notification list for customer tips and 99 special deals coming out tomorrow NOON PT.

Doesn’t mean you don’t recruit. Just that instead of quitting because recruiting isn’t working for you, or you’re not enjoying it, you learn to work the repeat customer side of the business.

For product lovers only.

Sign up here for Customer Enchilada Priority Notification list.

About the author

Kim Klaver

15 Comments

  • Funny . . . I was just thinking about this.

    Late last year, I switched companies. I cashed in autoship points from my previous company to buy a lot of products.

    And now I am running out.

    These are skin products . . . something I never thought I’d care about.

    But now I am dreading the thought of not having them.

    Yes, they cost more. But, I have a hunch that I’m going to continue to purchase them as a customer long after I’ve stopped doing the business.

    Walter Reade (from Wisconsin)

  • Walter – let us know if your hunch becomes a reality – that you really do buy them at the regular prices – once you run out.

    Good intentions are good, yes. Let us know if you really do keep buying them.

    🙂

  • I answered a BIG YES. I was a product user, customer before I ever thought about selling.

    I’m also a product user and sell healthy pet food. Even if I didn’t sell this food I would buy it.

    A big thing about both of these products is that both customer and rep pays the same price so no one has to sign up for the wholesale price.

    Robin

    Whole Food And More
    HealthyPetNut.com

  • Kim —

    Will do.

    Agreed, thinking about buying isn’t quite the same as whipping out the credit card. 🙂

    But it’s going to be a month or two before I’ll have to make that decision.

    So you’re timing on this post was a little off . . . 🙂

    Walter Reade (from Wisconsin)

    P.S. I still have about $1000 a month in customer orders from my previous company that are now rolling up to my upline.

  • I have no disrespect to the talents of those who made an effort to put out a product.

    In my opinion, if I stop selling the product, I may still use it. It all depends on the product or service as well. I use to work at a gas station and yes, sell gas. Although I don’t sell their gas, I left in great terms with the company, but I still buy their gas.

    I use to work at a department store some time ago and left them in good terms. I still bought stuff there, but I no longer sell the stuff.

    Thus, it all depends on whether you like the product or not. If you don’t sell the product, it doesn’t mean that you will not use it. However, the inverse is not true for me. If I don’t use nor like the product, I wouldn’t even think about selling it.

    So to make a long story short, me liking the product has no bearing on whether I would sell it or not. However, me not using nor liking the product would definitely keep me from selling it. I’d be embarrassed and ashamed as hell to do it and it would really make me look like a seller.

    Best regards,

    Sidney
    http://aboutsidney.blogspot.com
    http://www.e-dental-plus.com

    Keep away from people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great.
    ~ Mark Twain

    Success is a lousy teacher. It seduces smart people into thinking they can’t lose.
    ~ Bill Gates

  • Definitely yes! I was a loyal customer, loved and used the products for many years, and so was my Mother so I’d keep buying Watkins products even if I decided not to do the business any more. I can’t imagine not having my business though!

    Customers are vital to my business, without them I simply couldn’t earn as much. I believe in a balance of sales and sponsoring.

    I love helping the people I recruit too, the satisfaction of seeing them “get it” and grow is worth more to me than the pay check!

  • I haven’t marketed the legal service I was selling for two years. But, I have kept my membership active and so have the few friends and family who bought from me. I still think it’s a good thing to have, not a great, fantastic or amazing thing. It did not change my life or solve a major problem I had. I feel a little more secure with the legal protection. I don’t love it enough to evangelize though, and that was one of the problems I had marketing it. A lack of zeal. Due to my paralegal background, I thought of too many common legal problems it would not cover.

  • Yes. I/we started out as consumers long before we were business people. Still aren’t 100% in the business – following the ‘slow and steady’ philosophy :o)and the ‘logic’ behind the necessity of the products that make us continue, as well as our better overall health.

    We would continue the products. It was the amount of published research that caught our attention and later the integrity of the company and people on staff (those who are in a J.O.B. lol)

    The beauty of our comp. plan is that even if I just consume products I can still get the occasional cheque – and that encourages people to continue to purchase the products.

  • That’s definitely a YES for me too. I was a customer long before I became a rep. I’m very analytical, and had to see the results for myself before jumping in. When I saw the difference these products made in my dogs & cats, it was only natural that I joined the company. How can you sell a product honestly if you’re not passionate about it?
    JanetM
    http://www.mothernaturespetshop.com

  • Well *blush*, um yes, I would. I must say I was much too shy to even try my products before I started selling them.

    But…

    in the interest of “product research” I had to try some out (never tried any of my kind of product before). And, I have to say that I’ve been enlightened, and I would totally buy my products from another consultant if I quit.

    Again, *blush*

    Janette

  • Yes, I would continue to be “just a customer”.

    Why?

    My grandfather and father died of cancer. After much research and study, I believe nutrition matters and makes a difference in my health.

    It is sometimes inconvenient to get enough fruits and veggies in my diet every day, because I’m busy.

    So I would keep consuming my product to insure good health.

    Paul Eilers
    http://www.PaulsHealthBlog.com

  • Dear Janetm,

    You asked, “How can you sell a product honestly if you’re not passionate about it?”

    You sell the product because you are honestly passionate about the money it brings to you. Look at the drug dealers. You may think this radical, but if we all took a moment; I bet we could come up with at least one insincere salesperson that we came across recently.

    Reading all the comments above helps to cement my belief that the best and most productive distributors come from loyal customers not biz opp seekers.

    It’s amazing how gullible we become to think there is a faster way and therefore spend oodles of time and money trying to track it down. It’s like the ‘secret’ to wealth or ‘insider’ tips to trading on the stock market. They are eternal urban legends. Just repackaged in a million different ways.

    There is a product that I have used since 1978 that is only available through MLM. The company started in 1972. At times I had difficulty finding a dealer so I became one. I set up a website that was linked to another distributors top ranked site and I got a lot of customers and inquiries. Still I could not get myself pumped up enough to enthusiastically promote the business even though I will never stop using the product and recommending it to friends.

    So there is more than just product loyalty required to pursue a distributorship. It has to fit.

    Happy consumer,
    Tom Doiron
    http://www.TomDoiron.com

  • I would buy my company’s products if I weren’t building a business. I do buy products from other network marketing companies. Most of those I would never even dream of doing a business with because they don’t pay very well, but they have great products.

    I wouldn’t want to be without our products because this winter when everyone else was sick and I was playing nurse to the whole family, I did not get sick. I keep trying to tell them that if they would take their supplements, they wouldn’t get sick, but I can’t force it on them. After a few more years of getting sick and me not, they might figure it out. 🙂

    ~Roxanne~

  • Definately yes.

    That was one of the reasons I started the business in the first place.

    The first time I was ever really prospected was for a telecommunications company. The idea of being a mobile phone plan salesman didnt excite me.

    But when I found the delicious certified organic products I wanted to use were via network marketing I was in.

    Its not just that I wanted to use the products, but I knew other people would want to also.

    Daniel
    http://www.ausorganic.com

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